If someone is critical of you in a harsh tone of voice, try telling them the following:
“I appreciate your strong feelings about the matter, but I would appreciate the comments more if they were expressed more pleasantly.”
From Rabbi Zelig Pliskin’s book Gateway to Self Knowledge, pp.184-6
Given all of those shrill voices in social media and occasionally in real life, this is a much needed reminder that we can ask folks to turn down the volume a bit.


